Frequently asked questions
The reception is from 5pm until 8pm. If you wish to enter the premises after 8pm, please contact us 24 hours in advance.
Departure is possible until 11 a.m. the next day. When you leave, please report to the reception desk. In case of departure before 9am, please inform us the day before.
The exact address is: 3 route du Col du Marchand, 07290 Satillieu.
Plus Code : 4JV2+8X Satillieu.
GPS coordinates: 45.1435, 4.6025
The telephone number is 06 67 41 97 68
Once on site, please go to the reception desk to complete the arrival formalities and to give you the keys to the hut and the parking badge.
A car park is available on the estate. The huts are accessible from the car park in less than 5 minutes on foot. It is not possible to access the huts by car. We can take your luggage to your accommodation if necessary.
Sheets, towels, bathrobes and slippers are provided. Beds are made up on arrival. They are equipped with a duvet and pillows.
For reasons of hygiene and safety, pets are not allowed on the estate.
A welcome booklet containing all practical information is available in the hut.
The cleaning of your cabin is of course included in the price of your reservation. For a stay of several nights, the cleaning and the renewal of sheets and towels is not systematically done every day but on simple request.
Breakfast is included in the price. It is served in a basket directly at the foot of your hut, in the morning from 8:30 am. All you have to do is pull the pulley. It is composed of mostly organic, fresh and local products.
We offer packed lunches delivered directly to your accommodation. They must be ordered at the time of your reservation or at the latest 48 hours before your arrival.
We have a wine cellar with white and red wines and champagne. A wine list with prices will be available directly in your cabin. You also have the possibility to bring or prepare your own meal. All cabins are equipped with a kitchen with hotplate, oven and fridge.
The SPA and Sauna area is located on the terrace of your accommodation. Available in all seasons, its access is entirely private and unlimited.
It is requested that you shower before using the hot tub. The spa in each cabin is tested and treated daily. The water is regularly renewed according to the standards applied in case of intensive use.
The spa temperature is adjustable with a recommended maximum of 38°C.
There is no swimming pool but there is a private SPA.
You can make your reservation directly via our website. In case of difficulties or specific requests, you can reach us by phone.
For reservations, only credit cards are accepted. On site, for the payment of supplements, it is possible to pay by credit card or cash.
You will be asked to pay a deposit of 500 € by means of a card imprint or a deposit cheque. No amount will be debited (except in case of damage or unpaid bills).
To find out about the conditions for cancelling accommodation, please consult our general conditions of sale.
It is possible, and a very good idea for any occasion (birthday, wedding, Valentine's Day...), you will find our gift vouchers by following this link.
The cabins do not meet the requirements to accommodate people with reduced mobility. The construction of a PRM hut is envisaged within 2 years.
